Trouble installing Adobe Premiere Pro 18

Report · Jul 14, 2018

Hi there,

I recently bought a new laptop and im running into trouble trying to install Adobe Premiere.

I get an error saying:

Installation failed. Please refer to PDApp.log for more information.

So i clicked on the .log but i really dont understand.

Here is the content of the file:

07/15/18 00:46:09:882 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 13216 | Build Version - 1.13.0.59

07/15/18 00:46:09:882 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 13216 | Logging Level verbosity Set to 4

07/15/18 00:46:09:903 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 13216 | Successfully fetched the optionXML content from MSI database ...

07/15/18 00:46:10:164 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 13216 | Process creation completed.

07/15/18 00:46:10:164 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 13216 | The return Code from Create Process (1618).

07/15/18 00:56:14:294 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 13216 | Setup exiting with return code (6)

07/15/18 00:57:26:898 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 180 | Build Version - 1.13.0.59

07/15/18 00:57:26:898 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 180 | Logging Level verbosity Set to 4

07/15/18 00:57:26:908 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 180 | Successfully fetched the optionXML content from MSI database ...

07/15/18 00:57:26:991 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 180 | Process creation completed.

07/15/18 00:57:26:991 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 180 | The return Code from Create Process (1618).

Does anyone know what to do?

Report · Jul 15, 2018

Return Code (6):

The return Code from Create Process (1618)

could be due to multiple simultaneous installations as mentioned here:

1 Correct answer