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Trouble Sharing CC libraries to team

Community Beginner ,
Sep 27, 2022 Sep 27, 2022

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I am trying to share/move private CC libraries to teams but the option is not available. I've been through support but after being passed around 4-5 operators who were useless I gave up to try here instead.

We are on a CC for teams plan and the business tab is active in the admin console so we should be able to access the feature. Can anyone help, please?

 

Thanks

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Admin console , Manage account , Teams , Troubleshooting

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correct answers 1 Correct answer

Community Beginner , Oct 11, 2022 Oct 11, 2022

Update: This issue has now been resolved with the help of an engineer.

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Community Beginner ,
Sep 27, 2022 Sep 27, 2022

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Correction I 'business' tab should have read 'storage' tab

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Community Beginner ,
Oct 11, 2022 Oct 11, 2022

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Update: This issue has now been resolved with the help of an engineer.

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Community Beginner ,
Feb 02, 2023 Feb 02, 2023

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It will be helpful to the community if you could provide more details on what was the solution if possible. Thanks

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