trying to install premiere from trial version that has expired wont give me non trial

[zshub12]

i had installed a premiere cc as well as some other software as a trial. Then my work set me up with an account through work. I tired logging into CC desktop app with my new user and all the apps were still trials. I uninstalled all the apps and reinstalled under my new work user and still all apps are trial.

any ideas?

[Ashubijalwan1 · Accepted solution]

Hi,

You have been provided with Adobe creative cloud for team subscription under mshuster@volcom.com however you are unable to activate the apps. Please follow the steps mentioned in link below.

http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Let us know if this helps.

Thanks,

Ashish