Unable to delete user

[ServiceDesk - PCI IT]

Hello Adobe,

This is an Adobe administrator account from PCI.

PCI is a dutch IT company that manages several customers.

Now it turns out we can't delete a user. We get an error message with no error code or anything.

Would anyone care to look into this & tell us what's going wrong here?

Thank you in advance and sorry for the bad english.

[jane-e]

@ServiceDesk - PCI IT 

It sounds like you are referring to an enterprise account, so I've moved your post from Using the Community (for questions about the forums) to the Enterprise & Teams forum for you.

Jane

[ServiceDesk - PCI IT]

Thanks Jane!

[jane-e]

You're welcome @ServiceDesk - PCI IT 

Jane

[kglad]

the op's error message in english:  

The assertion cannot be completed. Please try again soon.

[ServiceDesk - PCI IT · Accepted solution]

Hi Adobe community,

You may close this thread since I've already talked to an Adobe employee. This issue is already being addressed.

 There has to be a change from my side first. Only then can it be resolved.


Thanks for thinking along everyone.

Kind regards,

Sten
PCI IT

[jane-e]

You may close this thread ...

By @ServiceDesk - PCI IT

As the Author, you can close the thread by marking a(n) answer(s) correct.

It would also help others if you could say what the change is that you have to make on your side.

Jane

[kglad]

yes, update with the solution, if you get a chance, to help others that may search and find your thread.