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Unable to delete user

Community Beginner ,
Aug 07, 2023 Aug 07, 2023

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Hello Adobe,

This is an Adobe administrator account from PCI.

PCI is a dutch IT company that manages several customers.

Now it turns out we can't delete a user. We get an error message with no error code or anything.

Would anyone care to look into this & tell us what's going wrong here?

Thank you in advance and sorry for the bad english.

Service29707709ijc4_0-1691399765611.png

 

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correct answers 1 Correct answer

Community Beginner , Aug 09, 2023 Aug 09, 2023

Hi Adobe community,

You may close this thread since I've already talked to an Adobe employee. This issue is already being addressed.

 There has to be a change from my side first. Only then can it be resolved.


Thanks for thinking along everyone.

Kind regards,

Sten
PCI IT

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Community Expert ,
Aug 07, 2023 Aug 07, 2023

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@ServiceDesk - PCI IT 

 

It sounds like you are referring to an enterprise account, so I've moved your post from Using the Community (for questions about the forums) to the Enterprise & Teams forum for you.

 

Jane

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Community Beginner ,
Aug 07, 2023 Aug 07, 2023

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Thanks Jane!

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Community Expert ,
Aug 09, 2023 Aug 09, 2023

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You're welcome @ServiceDesk - PCI IT 

Jane

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Community Expert ,
Aug 07, 2023 Aug 07, 2023

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the op's error message in english:  

 

The assertion cannot be completed. Please try again soon.

 

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Community Beginner ,
Aug 09, 2023 Aug 09, 2023

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Hi Adobe community,

You may close this thread since I've already talked to an Adobe employee. This issue is already being addressed.

 There has to be a change from my side first. Only then can it be resolved.


Thanks for thinking along everyone.

Kind regards,

Sten
PCI IT

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Community Expert ,
Aug 09, 2023 Aug 09, 2023

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quote

You may close this thread ...

By @ServiceDesk - PCI IT

 

 

As the Author, you can close the thread by marking a(n) answer(s) correct.

 

It would also help others if you could say what the change is that you have to make on your side.

 

Jane

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Community Expert ,
Aug 09, 2023 Aug 09, 2023

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yes, update with the solution, if you get a chance, to help others that may search and find your thread.

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