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Unable to install Acrobat DC

New Here ,
Mar 01, 2022 Mar 01, 2022

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Hi,
I'm unable to install Acrobat DC, it is showing me this error:-

Anique23384029p63y_0-1646141218229.png

After closing Microsoft Office application, the installation went fine. Do I have to close all MS office apps in order install it for all users? Is Ms office apps conflicting with installation process?

TOPICS
Acrobat , Admin console , Deploy and package apps , Enterprise , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Mar 01, 2022 Mar 01, 2022
 
 
Hi there,
 
The installation did not go through in the first phase due to the fact that when you were installing the Acrobat DC application, there are some components which are supposed to integrate with the MS Office suite, which is the reason MS Office apps were required to be closed at the moment of installtion of Acrobat DC.
 
With pre-built, native integrations, Adobe and Microsoft combine to help your teams get more out of the applications they use every day so they can ge
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Adobe Employee ,
Mar 01, 2022 Mar 01, 2022

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Hi there,
 
The installation did not go through in the first phase due to the fact that when you were installing the Acrobat DC application, there are some components which are supposed to integrate with the MS Office suite, which is the reason MS Office apps were required to be closed at the moment of installtion of Acrobat DC.
 
With pre-built, native integrations, Adobe and Microsoft combine to help your teams get more out of the applications they use every day so they can get more done, anywhere.
 
You can find more about Adobe X Microsoft by clicking here.
 
Hope this helps!

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