Unable to install Adobe CC

[JonWallsten]

I'm unable to install Adobe CC on Microsoft Windows 10 Enterprise 10.0.17763.
I get stuck on "Check your browser" step. The browser openes and says I'm logged in and that I should close it.
The "Check your browser" is still there. Also nothing happens when I click "Sign in here" as a last resort.

Support was unable to help. Concidering to cancel my plan since I can't install the application I'm paying for.

[Just Shoot Me]

It's been a while since I installed the Creative Cloud Desktop App, i've done updates but not a complete install, and I don't remember a Browser step.

You are asking about the CC desktop app. Can you show us a screen shot of the part you are stuck on. Please use the Insert Photos icon in the tool bar to include the screen shot.

[Nancy OShea]

Does your computer user profile have full administrative level permissions to install software?

If not, you should contact your IT Admin for help.

Troubleshoot Creative Cloud download and install issues

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install.html

[iholden]

I've got this exact same problem. Please let me know if you find a solution.

[BackScatter]

I have this exact problem.

- Windows 10 1903
- I've attempted an install on two separate devices, a desktop & a laptop with the same result.
- I've attempted an install with (4) separate browsers (FireFox, Chrome, Edge, & IE) set as the default. All the most recent versions and fully updated as of December 2019.
- I've attempted the install on two separate networks (the corporate network and my home connection via Comcast) with the same results.
I would dearly love a solution to this problem.

[Nancy OShea]

For Teams & Enterprise accounts, talk to your IT admin.