• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to install

New Here ,
Nov 10, 2022 Nov 10, 2022

Copy link to clipboard

Copied

I have installed Adobe Creative cloud and the admin of my company has input the credentials. Despite doing this several times, the download simply won't work. The system says the installtion is already running, but it is not usable. I don't have any error messages it just doesn't work - can anyone help please?

Views

78

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 10, 2022 Nov 10, 2022

Copy link to clipboard

Copied

LATEST

you've installed the adobe cc desktop app without problem, correct?

 

then when you select an app (eg, photoshop) and click install, nothing happens?

 

if yes and yes, reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

 

then restart your computer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines