Unable to login or use Adobe Admin console | Endless login loop
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Logging in to my admin console it then asks me to pick the organization I want to view. but either way I choose it just endlessly loops back and keeps asking me the same question over and over. I have attached a screenshot of the question I keep getting asked. It was a struggle just to be able to get to this to put up a post. Please Help!!
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I'm also encountering the same issue. Accessing my organization through https://adminconsole.adobe.com just puts me in a loop. I cannot manage my org at all. I've tried multiple browsers and computers.
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Can confirm my org is also experienceing this issue.
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i'm experiencing the same issue!
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Checking status.adobe.com there may be something going on with the servers.
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After logging into the Adobe Console, I get a "Select the origanization you want to view". When I select my org, it bounces me back to the same screen. I have tried 2 admin accounts. One with AAD SSO and one that is just an Adobe ID. Both do the same. I have cleared cookies and tried an InPrivate window. Everything does the same thing. I have tried multiple browsers as well.
Alos, I can get into adobe.com just fine with either account. It's just the Admin Console.
I would love to contact support, but you have to do that from within the Admin Console, which I can't get to.
Any ideas?
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Hello! I have the same issue, it redirects all the time. Few hours ago there was no problem...
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I am having the same issue, and when i try to to go to the enterprise support i get bounced back to the select organization
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Same issue in three different browsers: Edge, Firefox, and Chrome
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Having the same issue - yesterday was fine.
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I suppose that you are an admin of your subscription?
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We would not be getting the option to choose organization after selecting Manage Team or Assign Licenses, or Buy Licenses if we were not an Admin to begin with.
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I do not see the options you get. :crystal_ball:
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Just got this from chat support:
Our customer support agents are experiencing many of the same tool issues, and it is creating long wait times. Since we cannot access all of the information for your inquiry, please contact us again in 2 hours, if you continue to experience issues with your account information or billing. Please check status.adobe.com for the latest updates and resolution. Thank you for your understanding and patience.
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Thank you. I'm glad I'm not alone. I know it was working the other day. I don't see anything on the status page yet. Hopefully they update it soon. Keep us in the loop if you hear anything more from them.
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Just checked my account, I had no issue to get the admin console: https://adminconsole.adobe.com
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Same issue, doesn't matter what browser.
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Replying to follow. Same issue. Make sure you all upvote!
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Yup, same here. Posting to follow.
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All - Reported to the team. Hopefully have an update soon. It appears to be affecting users logging in - if you have a cached/stored login you can still get in without the loop error. Has anyone tried using Incognito/Private browser windows?
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Adobe is experiencing a technical issue - and they are working on it -- they are aware of the issue
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Whatever the cause, the issue is not fixed. I am getting it today for the first time.
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I am as well, there must be a service outage again. The Adobe status page has a number of ongoing issues.
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It still cause loop, issue still issue
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