Let me move this to the Enterprise & Teams forum for you, which I think is the appropriate forum for your question.
* The Account, Payment, & Plan forum is for help with individual licenses, not for help with business licenses. Questions about business plans should be posted in Enterprise and Teams * Product questions should be posted in the associated product community. * Installation questions should be posted in the Download & Install community. * Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community. * Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.