Unable to open PDFs after installing Document Cloud integration component for Sharepoint online. After removing it form Azure AD Enterprise apps, Open in document cloud remains active

Report · Jun 24, 2019

Hello Friends,

I am having major issues with Adobe Document Cloud integration for SharePoint.

Here is my scenario.

PDF files do not open when document library is added on the page as a web-part. When user clicks a PDF file, new tab opens and closes by itself immediately. When in full document library, PDF opens fine in document cloud.

Now i tried removing Document Cloud integration from Azure AD / Enterprise Applications (per instructions on adobe site), the app is gone but Open in document cloud remains active, actually now i have two of them!!!!!!!!!!!!!

When a PDF file is selected i see the following:

Open >

> Open in Browser

> Open in Adobe Document Cloud

> Open in Document Cloud

Please Help.......