Unable to reach Adobe servers

[joslynp59660909]

Good day

I am one of the administrators for our department but cannot sign in. I was invited but when signing in I'm asked for the serial number. I tried the FAQ and problem shooting but nothing helps. Please where do I find the serial number. We have the Adobe Creative Cloud 6. Our IT support have tried everything but also cant find the problem.

Kind regards

Joslyn Polansky

[alisterblack · Accepted solution]

Hi,

Serial numbers are available on the Licensing Website.. You need to be the admin for your company to access this.

If you are not sure who the admins are for your company please Contact Customer Care