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Unable to remove license

New Here ,
Jun 05, 2020 Jun 05, 2020

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Hi Team,

 

Currently as an Admin, I'm unable to remove licnese from user's profile. When I remove and then refresh the page, the products returns back. Please help. 

 

Regards,

TC

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Adobe Employee ,
Jun 05, 2020 Jun 05, 2020

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Hello,

Kindly confirm if the user is added as Federate ID or Adobe ID and you are trying to remove the user from any user group or product profile.

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