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Unificar suscripcion Creative Cloud en la Consola de Administrador

New Here ,
Apr 04, 2022 Apr 04, 2022

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Hola a todos, espero me puedan apoyar a entender la situción actual. Hasta el momento solo estabamos usando licencias de Adobe Acrobat Pro, las cuales las administrabamos y asignabamos en la consola de administrador; el día de hoy tuvimos que adicionar una licencia de Creative Cloud usando la misma sección de la consola de Administracion en la sección "Buy More", el proceso fue exitoso, pero no se muestra la liencia en la consola y no se puede asignar auno de los miembros, la unca forma de verla es iniciar la sesión con la cuenta del administrador.

 

 

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Community Expert ,
Apr 04, 2022 Apr 04, 2022

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<moved from acct,payment&plan>

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi there,

 

We have reviewed the account that you used to post here and found out that you have purchased a Creative Cloud Individual license recently.

 

To know the procedure for adding Licenses to your team, click here.

 

Let me know if this helps.

Charles

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New Here ,
Apr 05, 2022 Apr 05, 2022

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Hi Charles thanks for you response; that means that the license that we have purchased can't be used in the team? We have made the purchase there in the admin console and could assign to the correct user. Thanks again. 

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