Uninstall complete CCP package GPO

[automatisering]

I have created a package with CCP wich includes several applications like Photoshop, InDesign, Illustrator and a few others. I have also set the Creative Cloud desktop app to install. After creating the package this gives me a msi file wich I can deploy to our workstations with group policy's. This all works perfectly and all the applications get installed and are working. However when I want to remove the complete package from a workstation I remove the assignment in the group policy so when the workstation reboots the complete package will be uninstalled. And here it goes wrong, it uninstalls all the applications mentioned before but the Creative Cloud desktop app still remains on the workstation. The only option to remove this is to manually uninstall this.

It would be great if the Creative Cloud desktop app will be uninstalled with all the other applications in the CCP package. Does anyone has a solution or can Adobe update the CCP so that it uninstalls the Creative Cloud desktop app with the rest of the package?

[automatisering]

Anyone?

[automatisering]

Still nobody who can respond to this?

[Ashubijalwan1]

Hi There,

Can you please elaborate more about uninstall method through GPO?

I believe all CC apps were installed through .msi installer.

Thanks,

Ashish

[automatisering]

Hi Ashish, thanks for replying.

If you create a package with the CCP application you will get a .msi installer. When deploying applications through GPO you assign a msi to a GPO and then assign this GPO to several workstations. When a workstation boots the .msi will be installed during start-up of the workstation.

When you want to remove the package created by CCP you simple remove the assignment of the GPO for the specific workstation. When the workstation boots the .msi file will be uninstalled from the workstation. In this case it will uninstall all the applications included in the CCP created package. Except for the Creative Cloud desktop app.

We would like to see tha the Creative Cloud desktop app will be uninstalled together with the rest of the CCP created package.

Thanks

[Ashubijalwan1 · Accepted solution]

You will need to remove creative cloud desktop app  through app uninstaller. Here is the page that documents this problem.

http://helpx.adobe.com/creative-cloud/packager/ccp-readme.html

In this you can search for known issues and under section of CCP1.3, second last line item talks about this issue. I am in conversation with concerned team on this, if we can automate the uninstallation for native apps.

Thanks,

Ashish

[automatisering]

It is not the anwser that we hopend for but it atleast is an anwser. This is the only issue with have with the package created by CCP, the rest of the process works perfectly.