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Uninstall failed for (PRO/14.0/win64) using AdobeCCUinstaller ( Return code 2)

New Here ,
Jun 09, 2021 Jun 09, 2021

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hi,

 

Using the adobe admin console I created an unsintaller for all Premiere PRO versions prior 15.0

 

I get the appropiate AdobeCCUninstaller and executed it. The result is the following:

 

Products to be uninstalled:
(PPRO/10.3.0/win64)
(PPRO/11.0.0/win64)
(PPRO/12.0.0/win64)
(PPRO/13.0/win64)
(PPRO/14.0/win64)
(PPRO/7.0/win64)
(PPRO/8.0/win64)
(PPRO/9.0/win64)
**************************************************
Attempting to uninstall the above products ...
Uninstalling (PPRO/10.3.0/win64)
Not found on system (PPRO/10.3.0/win64)
**************************************************
Uninstalling (PPRO/11.0.0/win64)
Not found on system (PPRO/11.0.0/win64)
**************************************************
Uninstalling (PPRO/12.0.0/win64)
Not found on system (PPRO/12.0.0/win64)
**************************************************
Uninstalling (PPRO/13.0/win64)
Not found on system (PPRO/13.0/win64)
**************************************************
Uninstalling (PPRO/14.0/win64)
Uninstall failed for (PPRO/14.0/win64)
**************************************************
Uninstalling (PPRO/7.0/win64)
Not found on system (PPRO/7.0/win64)
**************************************************
Uninstalling (PPRO/8.0/win64)
Not found on system (PPRO/8.0/win64)
**************************************************
Uninstalling (PPRO/9.0/win64)
Not found on system (PPRO/9.0/win64)
**************************************************
Summary:
**************************************************
Failed products:
(PPRO/14.0/win64)
**************************************************
Products not found on the system:
(PPRO/10.3.0/win64)
(PPRO/11.0.0/win64)
(PPRO/12.0.0/win64)
(PPRO/13.0/win64)
(PPRO/7.0/win64)
(PPRO/8.0/win64)
(PPRO/9.0/win64)
.\AdobeCCUninstaller.exe : AdobeCCUninstaller exiting with Return Code (2)
+ CategoryInfo : NotSpecified: (AdobeCCUninstal...Return Code (2):String) [], RemoteException
+ FullyQualifiedErrorId : NativeCommandError

 

I tried to reinstall it I get the error 1603

Windows Installer installed the product. Product Name: Premier 14.9. Product Version: 1.0.0000. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.

 

Any idea how to proceed?

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Community Expert ,
Jun 09, 2021 Jun 09, 2021

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<moved from download&install>

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Adobe Employee ,
Jun 09, 2021 Jun 09, 2021

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Hello,

May I know if you are using any deployment tool for uninstalling the app?

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