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Updated SAML Certificate for Google SSO

New Here ,
Mar 03, 2024 Mar 03, 2024

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I had to update our Google SSO SAML Certificate and now I cannot log into Adobe to make any of the necessary changes. I cannot login to support because I cannot authenticate via Google. What are my options?

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Admin console , Enterprise , Identity and SSO , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Mar 04, 2024 Mar 04, 2024

@Scott3583734387ys: I advice you to keep an Adobe ID added on the console so that you can manage this in case SSO is not working.

I have sent you an email. Let me know if you still experiencing issues.

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Adobe Employee ,
Mar 04, 2024 Mar 04, 2024

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@Scott3583734387ys: I advice you to keep an Adobe ID added on the console so that you can manage this in case SSO is not working.

I have sent you an email. Let me know if you still experiencing issues.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines