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Updates doesn´t install via ccp

New Here ,
Apr 08, 2015 Apr 08, 2015

Hi,         

I have a problem updating Adobe Premiere Pro to 2014.2 on a Mac Pro with the OSX 10.10.2. I also uninstalled the complete Suite and made a new Package via ccp but that did not solve the problem. Premiere Pro package was installed but not the update 2014.2 On other maschines the installation works fine. Any adivce for me?

thank you for help

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correct answers 1 Correct answer

Adobe Employee , Apr 13, 2015 Apr 13, 2015

On the machine for whom the update failed, if you go to Help>Updates is that option available or is it greyed out?

It is possible that a previous installation blocked updates, this is an option that can be configured in CCP.

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Adobe Employee ,
Apr 13, 2015 Apr 13, 2015
LATEST

On the machine for whom the update failed, if you go to Help>Updates is that option available or is it greyed out?

It is possible that a previous installation blocked updates, this is an option that can be configured in CCP.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines