On January 13th we upgraded our Adobe Account to be a 'Business Account' with 2 licenses. Originally paying $76.99 per month, to now $232 per month. Now we don't have access to anything!!!!!! The Adobe support has been ABSOLUTELY TERRIBLE. I have had them on the phone over and over. I had one Adobe support lady on the phone while she was working remotely on my computer and still she couldn't resolve the issue, AFTER 1 HOUR!
How is it that you upgrade and then lose access to all apps!? All it says, is 'try' and 'buy' beside each app? Each time I try to load the app I can't, because I have to buy it!? Beyond frustrating!!
The last thing the Adobe Support person said was that "we need to push the apps to be manually available" whatever that means!? 4 days later... and still nothing! We are trying to run a business!?
Absolute worst customer service experience of any company!