Use of licenses

[percy_araujo_moreira]

What tools exist to manage the exploitation and use of licenses: last registered date, usage times, etc.?

[SuJoshi]

Hello,

Unfortunately, there is no option or tool available in the admin console to check when the user last logged in to the creative cloud app or whether they are using it. However, you can this help article which might be able to help you with monitoring app usage: https://docs.microsoft.com/en-us/mem/configmgr/apps/deploy-use/monitor-app-usage-with-software-meter...

[Nikhil R Gupta]

Hello Percy,
Unfortunately, we do not have any tools available to record this data. Right now you can only export the list of users from the Admin console and check what all products assigned to the end-users.
Thanks,
Nikhil Gupta

[jeff73370723]

Hello.

Is there a way to look at the renewal dates associated with each Adobe product/pack ? I can not find theses infos on the admin console. Having the ability to do so will be helpfull to renew licences in time without being late.

If it's not available, how to get this info ? Through the helpdek ? 

Tx.
Jeff.

[Bani Verma · Accepted solution]

Hey Jeff, 

I have reviewed the Adobe ID you have utilized to post here and found that you have a Creative Cloud for team subscription, to review the details of your renewal, in the Admin Console, navigate to Account. Under Renewal, click View Details.

For more details see: https://helpx.adobe.com/in/enterprise/using/direct-business-renewals.html#Renewalwindow

Hope this helps. 

[jeff73370723]

Hi Bani.

Tx for quick and comprehensive answer.

I've got the information I was looking for - at least for the Creative Cloud licences. This is clear to me now. 

But how to I see the same info for the others licences (one single licence for InDesign and another one for Photoshop) ?

With kind regards from France/Paris. 

Tx

Jeff

[Bani Verma]

You're welcome, Jeff!

Here you go https://helpx.adobe.com/in/manage-account/using/change-plan.html, follow the steps shared in this help document to know how you can see your individual plan details. 

Let us know if you have any more queries.