• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Use of licenses

New Here ,
Jul 14, 2020 Jul 14, 2020

Copy link to clipboard

Copied

What tools exist to manage the exploitation and use of licenses: last registered date, usage times, etc.?

TOPICS
How to , Manage account , Teams , Users and groups

Views

348

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 16, 2020 Jul 16, 2020

Hey Jeff, 

I have reviewed the Adobe ID you have utilized to post here and found that you have a Creative Cloud for team subscription, to review the details of your renewal, in the Admin Console, navigate to Account. Under Renewal, click View Details.

For more details see: https://helpx.adobe.com/in/enterprise/using/direct-business-renewals.html#Renewalwindow

 

renewal.PNG

 

 

Hope this helps. 

Likes

Translate

Translate
Adobe Employee ,
Jul 15, 2020 Jul 15, 2020

Copy link to clipboard

Copied

Hello,

Unfortunately, there is no option or tool available in the admin console to check when the user last logged in to the creative cloud app or whether they are using it. However, you can this help article which might be able to help you with monitoring app usage: https://docs.microsoft.com/en-us/mem/configmgr/apps/deploy-use/monitor-app-usage-with-software-meter...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 15, 2020 Jul 15, 2020

Copy link to clipboard

Copied

Hello Percy,
Unfortunately, we do not have any tools available to record this data. Right now you can only export the list of users from the Admin console and check what all products assigned to the end-users.
Thanks,
Nikhil Gupta

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 16, 2020 Jul 16, 2020

Copy link to clipboard

Copied

Hello.

Is there a way to look at the renewal dates associated with each Adobe product/pack ? I can not find theses infos on the admin console. Having the ability to do so will be helpfull to renew licences in time without being late.

If it's not available, how to get this info ? Through the helpdek ? 

Tx.
Jeff.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 16, 2020 Jul 16, 2020

Copy link to clipboard

Copied

Hey Jeff, 

I have reviewed the Adobe ID you have utilized to post here and found that you have a Creative Cloud for team subscription, to review the details of your renewal, in the Admin Console, navigate to Account. Under Renewal, click View Details.

For more details see: https://helpx.adobe.com/in/enterprise/using/direct-business-renewals.html#Renewalwindow

 

renewal.PNG

 

 

Hope this helps. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 16, 2020 Jul 16, 2020

Copy link to clipboard

Copied

Hi Bani.

Tx for quick and comprehensive answer.

I've got the information I was looking for - at least for the Creative Cloud licences. This is clear to me now. 

But how to I see the same info for the others licences (one single licence for InDesign and another one for Photoshop) ?

With kind regards from France/Paris. 

Tx

Jeff

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 16, 2020 Jul 16, 2020

Copy link to clipboard

Copied

LATEST

You're welcome, Jeff!

Here you go https://helpx.adobe.com/in/manage-account/using/change-plan.html, follow the steps shared in this help document to know how you can see your individual plan details. 

Let us know if you have any more queries. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines