Copy link to clipboard
Copied
Hi there,
My computer does not currently have a connection to the internet and when I try and open any creative cloud application it says that my account is not verified and closes the program. I understand that I am supposed to be able to use these applications offline so long as I connect and verify my account every month or so. But I've only been without an internet connection for a few days. Any ideas as to what the problem is?
Copy link to clipboard
Copied
I think that you went offline right near the timeframe when your application had to be reverified again. See the following article, it may help you
https://helpx.adobe.com/creative-cloud/kb/internet-connection-creative-cloud-apps.html
-Manan
Copy link to clipboard
Copied
I'm not sure that was the problem. I connected my computer to the internet via ethernet and opened creative cloud. I had no problems opening Premiere Pro and there were no dialog boxes or prompts to verify my account. Once I disconnected the computer from the network I was able to open Premiere Pro and use it offline, but when I tried any other adobe application it would automatically close the program saying that my account was not verified.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now