• Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
    Dedicated community for Japanese speakers
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
    Dedicated community for Korean speakers
Exit
0

Using shared licence on iphone

New Here ,
Feb 25, 2020 Feb 25, 2020

Copy link to clipboard

Copied

Hello - i have access to a range of products - lightroom etc etc through my work as a shared licence. But when i download and install the apps on my iphone and login it puts me on a trial version. Is this correct, i imagined it would link to my organisations licence? Thanks 

Views

273

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 26, 2020 Feb 26, 2020

Copy link to clipboard

Copied

Hi Chris,

 

Did you log in with the same Adobe ID and password as your work account?

 

It may be that your iPhone is using a different account. Check/confirm to see what plan is associated with the login you are using:

 

https://account.adobe.com/plans

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 27, 2020 Feb 27, 2020

Copy link to clipboard

Copied

LATEST

Hi, yes it is the same account  - even deleted the app and reinstalled and uninstalled from work computer etc

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines