VDI Deployment with Adobe Standard DC

[Ramzi MDI]

Hi all,

     Having an issue prepping Adobe Standard to roll out in a VDI environment.  Followed the below article, but no matter what we try, we get the below error.  Any suggestions?  Using Horizon View 7.0.1.  Thanks!

https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/vmware.html

adobe_prtk --tool=VolumeSerialize --generate
--serial=9101-8190-4539-1098-7158-5518 --leid=V7{}AcrobatESR-12-Win-GM-en_US
--regsuppress=ss --eulasuppress

        Copyright 2012 Adobe Systems
Incorporated

        All rights reserved.

Return Code = 14

[Tariq Ahmad Dar · Accepted solution]

Hi Ramzi,

Sorry for the late response

Error code 14 is an unknown error, first of i think your serial number is not correct if the serial number mentioned above is what you have.

Secondly, don't paste your serial number on the forum. It is public.

While running the command line you need to make sure you are running command prompt with admin rights,

For reference for Adobe PRTK Tool and steps: Using Adobe Provisioning Toolkit Enterprise Edition

Let us know if you require further help.

Regards,

Tariq Dar.