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VIP Account: How to return unused licenses

Jonathan5E63
Community Beginner ,
Apr 21, 2023 Apr 21, 2023

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We have 10 unassigned Pshop and 10 unassigned substance 3D that need to be returned today.

 

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Admin console , Enterprise , Licensing , Manage account

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correct answers 1 Correct answer

Ashish_Harrison Adobe Employee
Adobe Employee , Apr 21, 2023 Apr 21, 2023

Hi @Jonathan5E63 please connect with your reseller CDW Canada, Inc. to return the unused licenses. Thank!

 

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kglad Community Expert
Community Expert ,
Apr 21, 2023 Apr 21, 2023

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they can be returned ~1 mo before your plan renewal date.

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Jonathan5E63
Community Beginner ,
Apr 21, 2023 Apr 21, 2023

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In Response To kglad

And how can you do it?

 

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Ashish_Harrison Adobe Employee
Adobe Employee ,
Apr 21, 2023 Apr 21, 2023

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Hi @Jonathan5E63 please connect with your reseller CDW Canada, Inc. to return the unused licenses. Thank!

 

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