Want to unsubscribe

[limited_3526]

I really want to unsubscribe but your method shown on your website doesn't work, please help me to unsubscribe your service completely.

[Anshul_Nautiyal · Accepted solution]

Hi there,

Thank you for reaching out. After reviewing your account, I can confirm that an active Teams subscription is associated with the Adobe ID used for this query. If you’re considering canceling your plan, please refer to this article for detailed guidance on the cancellation process.

If there’s anything more we can assist you with, please feel free to let us know. We’re here to help.

Regards,
^AN

[minilin]

i want to unsubscribe

[minilin]

please help, the trial finish, i dont want to subsrcibe, but i cannot unsubscribe

[minilin]

pleas reply

[Anshul_Nautiyal]

Hi @minilin,

Thank you for reaching out. Upon reviewing your account, I can see both an individual subscription and an enterprise subscription associated with the Adobe ID you used to post your query. If you are looking to unsubscribe from the individual subscription, please refer to the following document for guidance on how to cancel here. 

When signing in at https://adobe.ly/3DfVHge, please ensure you select Personal Account instead of School or Business Account in the profile chooser to access the correct subscription.

Let me know if you need further assistance!

Regards,
^AN