We recently had our creative cloud license expire without us realizing. We have now got a new subscription, we've invited the existing members and they have accepted the invitation and are showing as active. However each day when they start one of the apps they get a message to say:
We are having trouble verifying your membership. Either you're offline or there's a billing issue with your team account.
We've re-synced each app but its made no difference
Anyone have any idea of what do to?
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