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We are unable to install Adobe packets mades with "creative cloud Packager" in MACs computer

New Here ,
Mar 02, 2017 Mar 02, 2017

We are unable to install Adobe packets mades with "creative cloud Packager" in MACs computer:

For Windows PC works fine

but for MAC allways we recive the message:

The Installation Failed.

The Installer encountered an error that caused the installation to fail. Contact the software Manufacturer for assistance.

We have tested with different deploiments mades wits Creative Cloud Packager,

We have also tested with different MAC computers and we always get the same result.

We are a College, so we need to make a package with all the products.

If we try with individual packages, it works, but this is not practical because we have to install it on hundreds of computers.

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correct answers 1 Correct answer

Adobe Employee , Mar 03, 2017 Mar 03, 2017

Hi,

Please refer to this document.

We advise to repackage Acrobat and to omit Scout and older versions of Lightroom.

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Community Expert ,
Mar 02, 2017 Mar 02, 2017
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Adobe Employee ,
Mar 03, 2017 Mar 03, 2017
LATEST

Hi,

Please refer to this document.

We advise to repackage Acrobat and to omit Scout and older versions of Lightroom.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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