We can’t verify your subscription status - Mac (Adobe Xd)

[michaele26508100]

Have not been able to launch Xd. 

Mac OS: 12.3.1 

XD: v 51.0.12

Tried uninstalling/reinstalling. 

Logging out of CC and back in. 

Clicked on the link to connectivity troubleshooting guide, which leads me to follow these steps: https://helpx.adobe.com/download-install/kb/cannot-verify-subscription-offline-mode.html

The issue still persists.

I am connected to the internet and have been using Xd for a few years now, and am a subscriber through my employer. 

[kglad]

i assume your employer has an enterprise or team subscription.  if that's incorrect, please post the correct subscription type.

<moved from download&install>

[michaele26508100]

We're on an enterprise subscription. Been using Xd since 2019 and never had these issues up until a few weeks ago.