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Web-installer for CC2019 not updating Adobe Creative Cloud program?

Community Beginner ,
Jan 27, 2019 Jan 27, 2019

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I have a bunch of computers (100+) which all have adobe cc 2018 installed. It works fine. With it they also have the Adobe Creative Cloud program. Which the users  can open and manage by themselves.

And now I have made a new installer package for 2019 where I stated that the users shouldnt be able to access the "apps" tab. And when uninstalling 2018 and installing 2019 on top of it the programs from the suite i choosed installs fine but in the Adobe Creative Cloud program they can still see the "apps" tab. What is the solution to this?

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correct answers 1 Correct answer

Adobe Employee , Jan 28, 2019 Jan 28, 2019

Hi,

The appearance of the apps panel is determined by the file ServiceConfig.xml

Customize Adobe Creative Cloud desktop app

Can you check if you have the settings required as noted in the above document?

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Adobe Employee ,
Jan 28, 2019 Jan 28, 2019

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Hi,

The appearance of the apps panel is determined by the file ServiceConfig.xml

Customize Adobe Creative Cloud desktop app

Can you check if you have the settings required as noted in the above document?

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Translate

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Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines