• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

What happens to the Adobe ID users if I sync users from Azure Portal using the Azure AD Connector?

Adobe Employee ,
Sep 18, 2019 Sep 18, 2019

Copy link to clipboard


The Azure AD Connector syncs all the Federated ID users including the ones which already have an Adobe ID. Any users with an existing Adobe ID will have both Adobe ID and Federated ID in the Adobe Admin Console till the Adobe ID accounts and are migrated to a respective Federated ID account.


The system administrator needs to migrate these users with Adobe ID to Federated ID accounts. To ensure a single account exists for each user after migration, the admin needs to match the following details while filling the CSV:

  • Match Username and Email fields with Username (UserPrincipalName) fields in Azure AD.
  • Match FirstName and LastName with the corresponding fields in Azure AD.


When the users try to sign in with the new Federated ID, they are prompted with an option to automatically migrate cloud-stored assets to the new account.


To know more about the Azure AD Connector and sync, see Set up SSO with Azure AD Connector. If you have more questions, you may find the answers in the list of commonly-asked questions. Or, watch the demo on setting up the Azure AD Connector below:


Video URL: Adobe Admin Console | Azure AD Federation and Sync - YouTube

Admin console , Enterprise , Identity and SSO







Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation