Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

What's up with support?

New Here ,
Jun 07, 2024 Jun 07, 2024

I opened a chat session.  The AI couldn't understand my question and neither did the rep that I had to beg to join.  I went to request an "expert" session and they're looking to book an appointment 3 weeks from now.  ALL I AM LOOKING FOR is setting up 2fa for my org.  The article on the adobe help site listed tabs I don't have available in my admin console.  Is there anyone that has some insight into how to enable 2fa for my org (not just my account)?  I have sys admin level access.  Thank you.

TOPICS
Admin console
124
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 07, 2024 Jun 07, 2024
LATEST

HI @Suzanne37415555araq 

 

Can you please confirm the tyoe of licenses you have, in case its a team or enterprise license you should get the option to raise the expert session from the admin console.

 

Kindly refer the KB below

https://helpx.adobe.com/in/enterprise/using/support-for-enterprise.html

 

Regards,

Adobe

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines