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When will the .pkg installers from the Admin console be updated for Apple Silicon (M1) macs?

Community Beginner ,
Nov 30, 2020 Nov 30, 2020

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The .pkg installers for all the current Adobe applications downloadable from the admin console have an OS version lock on them so they will not install on M1 macs (they install on non-M1 macs running Big Sur).

 

Does Adobe have a timeline for releasing updates to the app installers in the Admin console so they will install on M1 macs?   (We use Munki for deploying applications to our fleet, so we are stuck with the Adobe apps being the only applications -- so far -- that refuse to install on M1 macs...)

 

Thanks!

 

 

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correct answers 1 Correct answer

Adobe Employee , Jan 05, 2021 Jan 05, 2021

Hello Helin,

You may try steps mentioned in the below link. Hope this helps.

https://helpx.adobe.com/enterprise/kb/deploy-packages-to-arm-devices.html

 

Thanks,

Nikhil Gupta

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Community Expert ,
Nov 30, 2020 Nov 30, 2020

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<moved from download & install>

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Adobe Employee ,
Dec 02, 2020 Dec 02, 2020

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Hello Steve,

You may refer to the article. Hope this helps.

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

 

Thanks,

Nkhil Gupta

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Community Beginner ,
Dec 08, 2020 Dec 08, 2020

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Unfortunately, that does not answer my question.  We don't want to have our users install applications through the Creative Cloud application, but deploy them using Munki.

 

So when will the pkg installers in the Admin console (for Enterprise) be updated so they don't have blocks against the M1 hardware?

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New Here ,
Dec 08, 2020 Dec 08, 2020

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We too are waiting for Adobe to update the package installers in the admin console.  

 

 

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New Here ,
Dec 24, 2020 Dec 24, 2020

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My university said that, you had to install with our linked. And it was .pkg files. I want to install with this file but I got an error which is called "This software can't be installed on this computer" 

 

Can I install these .pkg files on my Macbook M1

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Adobe Employee ,
Jan 05, 2021 Jan 05, 2021

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Hello Helin,

You may try steps mentioned in the below link. Hope this helps.

https://helpx.adobe.com/enterprise/kb/deploy-packages-to-arm-devices.html

 

Thanks,

Nikhil Gupta

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Community Beginner ,
Jan 10, 2021 Jan 10, 2021

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The problem with this workaround is that you have to then setup an inventory repository for M1 *and* non-M1 systems.   That's not great.

 

Is there a reason Adobe can't just modify the packages on the Admin download repository to remove the hardware blocks from the installers rather then have customers jump through hoops like this?

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