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Hi @Connie219299897l2f ,
Hope you're doing good.
You only need the following if you want to change the reseller for your VIP account:
Follow the steps to change your reseller from the Admin Console directly:
You'll receive a success notification once your reseller is changed. Confirmation emails are sent to your old reseller and your new reseller.
See Change reseller Helpx to learn more.
Let me know if this solves your issue.