While connected : CONTINUE TO USE AS A TRIAL

[vincentr69825721]

A computer in my office is properly connected, the creative cloud ID is correct and member of our team.

When a program is starting, the message "continue to use as a trial (30 days)" appears.

When connected on the adobe website the account show a problem:

"We are unable to load your products. Try Again.

Contact the administrator of your team to modify your team subscription."

As administrator of the team I have no error message when I'm connected in the account of the team.

Thank you for your help.

Vincent

[alisterblack · Accepted solution]

As a team admin you also have to be assigned a license. Being the admin does not give you entitlement to use the product unfortunately.