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Whitelist email address for students

New Here ,
Jan 27, 2021 Jan 27, 2021

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Hello!

 

I'm trying to use Adobe products with my students (Rush + Spark specifically.) Students cannot receive emails from outside our domain, so I need to know which email from Adobe to whitelist to receive their verification codes. Help!

 

Moved from Using the Community (which is about the forums) to a better forum... Mod

To find a forum for your program please start at https://community.adobe.com/

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correct answers 1 Correct answer

Adobe Employee , Jan 28, 2021 Jan 28, 2021

The following article list domains and IP addresses that your IT admin may need. Most emails are sent from the adobe.com domain.

https://helpx.adobe.com/manage-account/kb/no-email-received.html

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Community Expert ,
Jan 27, 2021 Jan 27, 2021

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i'm sure what you're trying to white list, but these are the adobe endpoints to reach adobe servers, https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

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Adobe Employee ,
Jan 28, 2021 Jan 28, 2021

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The following article list domains and IP addresses that your IT admin may need. Most emails are sent from the adobe.com domain.

https://helpx.adobe.com/manage-account/kb/no-email-received.html

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