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why am I pay montly for Adobe when I purchased the very expensive Disk for Pro?

New Here ,
Oct 28, 2024 Oct 28, 2024

I dont expect anyone to answer as Adobe cant seem to answer.  I purchased "pro" becasue I loved using it where I had worked so I wanted it for my home.  It cost ($800.00 or $1000.00) at the time; Very Expensive but worth it.  Some time ago (? when) Adobe just didnt work anymore and I started getting messageages that (In a sense) I would have to "rent" the rights to have access to my documents on my home computer.  $50.00 + a month.  so ~ $625.00 a month.  That I have been paying.  In effect, buying another set of Disk, every year.  Currently, just got off chat do to Billing Issues and feel like a Hostage.  What was that "Ransom" ware virus called? Ransomware?  So all of my documents are held hostage, and the program as well unless I pay the montly Ransom.  And I dont know why?  Other than agreeing to it; in a panic.  So that's It; currently waiting for the "Adobe" people to accept my payment or lose access to everything.  Happy Halloween. 

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correct answers 1 Correct answer

Adobe Employee , Oct 28, 2024 Oct 28, 2024

Hi there,

 

Thank you for reaching out. Upon review, I see that you have an active Teams subscription associated with the Adobe ID used for this query. To help you better understand the current subscription model, including available plans and pricing for Adobe Acrobat Pro, I recommend reviewing this pricing and plans article.

 

If you have any further questions regarding billing, please consider reaching out to Adobe Support directly. For assistance specific to Teams subscriptions, please refer

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Adobe Employee ,
Oct 28, 2024 Oct 28, 2024
LATEST

Hi there,

 

Thank you for reaching out. Upon review, I see that you have an active Teams subscription associated with the Adobe ID used for this query. To help you better understand the current subscription model, including available plans and pricing for Adobe Acrobat Pro, I recommend reviewing this pricing and plans article.

 

If you have any further questions regarding billing, please consider reaching out to Adobe Support directly. For assistance specific to Teams subscriptions, please refer to the Support for Teams article, which provides information on how to get in touch.

 

Please feel free to let us know if you need additional help.

 

Regards,
^AN

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