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Why did Adobe make de decision to run an automatic update of the CC in the middle of the day???

New Here ,
Nov 12, 2020 Nov 12, 2020

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It was very disappointing to experience an action against our work by the same company that provides a service, in this case Adobe.

Every single computer running Adobe Creative Cloud we have went down today at the same time (3:30 pm CT) Thursday 12th 2020.

We did not recive any warning or communication from Adobe in past days trying to alert us of this action.

The outage not only afected the Adobe software but also the computer's performance because the adobe  process was running on the back. Because of this we had a very serios service interruption to our clients.

The incident was also documented by downdetector.com at https://downdetector.com/status/adobe-creative-cloud/news/347755-problems-at-adobe-creative-cloud/

I would like to have an explanation from you about this issue so we can decide what to do about this.

 

TOPICS
Deploy and package apps , Manage account , Troubleshooting

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