• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Why did Adobe make de decision to run an automatic update of the CC in the middle of the day???

New Here ,
Nov 12, 2020 Nov 12, 2020

Copy link to clipboard

Copied

It was very disappointing to experience an action against our work by the same company that provides a service, in this case Adobe.

Every single computer running Adobe Creative Cloud we have went down today at the same time (3:30 pm CT) Thursday 12th 2020.

We did not recive any warning or communication from Adobe in past days trying to alert us of this action.

The outage not only afected the Adobe software but also the computer's performance because the adobe  process was running on the back. Because of this we had a very serios service interruption to our clients.

The incident was also documented by downdetector.com at https://downdetector.com/status/adobe-creative-cloud/news/347755-problems-at-adobe-creative-cloud/

I would like to have an explanation from you about this issue so we can decide what to do about this.

 

TOPICS
Deploy and package apps , Manage account , Troubleshooting

Views

98

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation