why is there no manage plans option in my adobe for team package so i cant cancel my subscription?

[M_Daffa4673]

why is there no manage plans option in my adobe for team package so i cant cancel my subscription? i want to cancel my subscription but i cant because there is no manage plans option. the problem is i don't see the option to manage and to canceled the plans. I have tried to cancel my subscription long ago, but I am always confused because there is no manage option on my plans, so I cannot cancel my subscription.

[Anshul_Nautiyal · Accepted solution]

Hi @M_Daffa4673,

Thank you for reaching out. Upon checking, it appears that you have an active Teams subscription associated with the Adobe ID you used to post your query. Please follow the steps below to cancel your plan:

Sign in to the Admin Console and navigate to the Account section.
Scroll down to Plans and Licenses.
Select Manage for the plan you'd like to cancel, then click Cancel Licenses.
Follow the prompts on the Cancel Licenses screen.
For further guidance, please refer to this document.

Since you're not within the renewal window, you may need to contact Adobe Support to cancel your plan. For support requests related to Teams subscriptions, please refer to this document.

Let us know if you need any further assistance.

Regards,
^AN