We have 2 mains users on our company Adobe account but when I share the files that we need to work on sync it does not appear on their Cloud.
- I made sure that all the folders are shared:
But for some reason, it does not appear on the other account:
We also checked the Storage from Adobe Console and we can't see difference on the storage usage of the other account after uploading the new files:
Anyone can tell what are we missing here?
<moved from cc services>
Unshare, share again. Make sure the other party accepts the sharing invitation.
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As @Abambo mentioned, in case the other user cannot find those folders, you may try to remove the user and share again and make sure he/she accepts the invite.