why trail?

[torerikask]

Why does it say trail (and the stupid box appear),  when I'm signed in? ...and yes I did pay for a licence.

[Romsinha-9KMEUt]

Hi torerikask,

Which Adobe software have you installed on your machine. Also confirm the mode of installation.

Regards,

Romit Sinha

[torerikask]

Illustrator, Photoshop, After Effects, and Premiere Pro

[Romsinha-9KMEUt]

Hi torerikask,

Do you see any prompt "License this software" along with the trial prompt, if yes select it and sign in with your Adobe Id to activate the software.

Regards,

Romit Sinha

[torerikask]

Yes though it does ask for a activation key.

[torerikask]

It is asking for a serial nr.. please send me one ☺

[Romsinha-9KMEUt · Accepted solution]

Hi torerikask,

Checking your account I found that you purchased Creative cloud for Team Subscription. Please follow the mentioned steps:

1. Log on to www.creative.adobe.com .

2. Send an invitation to your self by selecting team management at the top right corner.

3. Once the invitation is sent open your mailbox and accept the invitation.

4. Now launch any CC apps and Sign in to activate the subscription.

Regards,

Romit Sinha

[designworks_clothing]

I am having this issue also.

I'd follow the steps above to send myself an invite but Team Management part for the CC website has been offline all day. =/

[designworks_clothing]

Someone must have seen my post. It started working again.

[torerikask]

Thanks just did, though now it says pending on my account ☹

[Romsinha-9KMEUt]

Hi torerikask,

Have you accepted the invitation by opening your mailbox.

Regards,

Romit Sinha

[torerikask]

Yes.

[torerikask]

I’m sorry.. finally works, thanks for your help ☺