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will creative cloud work via a proxy server

New Here ,
Oct 13, 2014 Oct 13, 2014

We use a proxy server for all our internet connections. Will creative cloud work via a proxy server?

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Adobe Employee ,
Oct 14, 2014 Oct 14, 2014

Hi Nelcnetworks,

Please follow the below mentioned Kb article and suggest if that answers your query.

Proxy authentication support for Creative Cloud products

Cheers,

Kartikay Sharma

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New Here ,
Oct 22, 2014 Oct 22, 2014
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Hi - I'm i  a similar position to the OP, we've bought a cc2014 individual licence but I work in a government organisation with proxy server and strong firewall and we can't download even the desktop manager. When I spoke to support they said it was unlikely I'd be able to get it to work through our system, and even if we upgraded to a teams licence we'd still have a problem as the indidual computers would still need a clean connection through to the adobe servers to activate.

The document linked only talks about the Packager and the Teams/Enterprise licence, so is there just no solution for anyone with a single licence that has to work via a proxy server? Would a Teams licence solve these problems?

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