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You are disconnected check your internet connection

New Here ,
Dec 11, 2020 Dec 11, 2020

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When i try to share a link i get an error saying "You're disconnected. Check your internet connection and try again"". My internet connection is working fine. We have an enterprise plan. What do I do?

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correct answers 1 Correct answer

Adobe Employee , Dec 17, 2020 Dec 17, 2020

May I know from where you are trying to share a link? It seems like there are some restrictions on the network. Kindly try to share the link using the phone's hotspot or an open network and check if you are still getting the same issue.

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Community Expert ,
Dec 11, 2020 Dec 11, 2020

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<moved from download&install>

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Adobe Employee ,
Dec 17, 2020 Dec 17, 2020

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May I know from where you are trying to share a link? It seems like there are some restrictions on the network. Kindly try to share the link using the phone's hotspot or an open network and check if you are still getting the same issue.

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines