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access through university enterprise

New Here ,
Jun 17, 2020

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I have the Creative Cloud app downloaded on my computer and I've already used it several times because I often update PS, Ai, Id. I have the access through my university (Politecnico di Milano) enterprise, but today it's not working: when I try to Access and I put in my email and password, then the Creative Cloud redirects me to my Uni enterprise (as always) but then ERROR 500 pops up and I can't enter in the app to download Ae

Hello Alessandra,

It seems that it is an IDP internal issue. I would recommend checking with the internal IT team if there is any issues with single sign-on. 

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access through university enterprise

New Here ,
Jun 17, 2020

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I have the Creative Cloud app downloaded on my computer and I've already used it several times because I often update PS, Ai, Id. I have the access through my university (Politecnico di Milano) enterprise, but today it's not working: when I try to Access and I put in my email and password, then the Creative Cloud redirects me to my Uni enterprise (as always) but then ERROR 500 pops up and I can't enter in the app to download Ae

Hello Alessandra,

It seems that it is an IDP internal issue. I would recommend checking with the internal IT team if there is any issues with single sign-on. 

Topics

Creative Cloud

Views

60

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jun 17, 2020

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Hello Alessandra,

It seems that it is an IDP internal issue. I would recommend checking with the internal IT team if there is any issues with single sign-on. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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