Accessing cloud data of a Teams-user

Contributor ,
Mar 19, 2021 Mar 19, 2021

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Hi community,

 

I have a user leaving the company soon and I want to secure his cloud data. As of my understanding, the company can access the users cloud space, but I do not know how to proceed. 

 

Many thanks for qualified answers.

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How to, Manage account, Services and storage, Users and groups

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Adobe Community Professional , Mar 21, 2021 Mar 21, 2021
Hi, Thank you for posting your query. I would like to inform you that if you have Creative Cloud for Teams, than data stored in user's Cloud storage can be accessed only by Signing in with his/ her credentials and the same cannot be accessed by Team Administrator. This feature is availble for Creative Cloud for Enterprise users. You may ask the user to sign in to : www.assets.adobe.com with his credentials and Copy the saved data into a flash drive or a shared network drive and take a backup...

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Adobe Community Professional ,
Mar 21, 2021 Mar 21, 2021

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Hi,

 

Thank you for posting your query.

 

I would like to inform you that if you have Creative Cloud for Teams, than data stored in user's Cloud storage can be accessed only by Signing in with his/ her credentials and the same cannot be accessed by Team Administrator.

This feature is availble for Creative Cloud for Enterprise users.

You may ask the user to sign in to : www.assets.adobe.com with his credentials and Copy the saved data into a flash drive or a shared network drive and take a backup. 

Once the license is removed from the user's account, Adobe allows 30 days post that to access and retrieve the cloud storage data for a Team user's account.

 

Thanks.  

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