• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Account manager not returning phone calls

New Here ,
Mar 16, 2018 Mar 16, 2018

Copy link to clipboard

Copied

I'm trying to renew my Adobe CC license, so I call the number that my account manger left. I get a message that says "all representatives are assisting other customers. We are unable to take your call at this time, please leave a message and a representative will call you back." I have left three messages this week. No one has called back. I guess my account will deactivate on March 31st.

Views

391

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 19, 2018 Mar 19, 2018

Hi,

If this is a Creative Cloud for Teams license it should auto-renew.

Renew or restart your Creative Cloud membership

However if you have any problems please contact our support team here - Contact Customer Care

Votes

Translate

Translate
Adobe Employee ,
Mar 19, 2018 Mar 19, 2018

Copy link to clipboard

Copied

LATEST

Hi,

If this is a Creative Cloud for Teams license it should auto-renew.

Renew or restart your Creative Cloud membership

However if you have any problems please contact our support team here - Contact Customer Care

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines