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Account manager not returning phone calls

New Here ,
Mar 16, 2018

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I'm trying to renew my Adobe CC license, so I call the number that my account manger left. I get a message that says "all representatives are assisting other customers. We are unable to take your call at this time, please leave a message and a representative will call you back." I have left three messages this week. No one has called back. I guess my account will deactivate on March 31st.

Hi,

If this is a Creative Cloud for Teams license it should auto-renew.

Renew or restart your Creative Cloud membership

However if you have any problems please contact our support team here - Contact Customer Care

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Account manager not returning phone calls

New Here ,
Mar 16, 2018

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I'm trying to renew my Adobe CC license, so I call the number that my account manger left. I get a message that says "all representatives are assisting other customers. We are unable to take your call at this time, please leave a message and a representative will call you back." I have left three messages this week. No one has called back. I guess my account will deactivate on March 31st.

Hi,

If this is a Creative Cloud for Teams license it should auto-renew.

Renew or restart your Creative Cloud membership

However if you have any problems please contact our support team here - Contact Customer Care

Views

115

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Mar 19, 2018

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Hi,

If this is a Creative Cloud for Teams license it should auto-renew.

Renew or restart your Creative Cloud membership

However if you have any problems please contact our support team here - Contact Customer Care

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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