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Acrobat DC package fails to install

New Here ,
Mar 06, 2017 Mar 06, 2017

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I have created a Creative Cloud Teams package to Acrobat DC 64bit.  We have created other packages for other products and have not had any problems.  However, every time we try to run the Acrobat DC package .msi file it starts the installation but then flashed something very quickly on the screen that you can't see and ends.  No other errors are indicated.  Any help as to where to look to see what is causing the problem or possible solutions would be greatly appreciated.

Thanks in advance,

Art W

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[Moved from generic Cloud/Setup forum to specific Program forum... Mod]

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correct answers 1 Correct answer

Adobe Employee , Mar 07, 2017 Mar 07, 2017

Hi,

Acrobat has its own msi file. Please go to the APRO15.0 folder as shown below.

For further details see Deploy Adobe Acrobat XI or DC

We normally recommend to use the setup.exe to install Acrobat as this installs Acrobat and any other applications in the package in one step.

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Community Expert ,
Mar 06, 2017 Mar 06, 2017

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Adobe Employee ,
Mar 07, 2017 Mar 07, 2017

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Hi,

Acrobat has its own msi file. Please go to the APRO15.0 folder as shown below.

For further details see Deploy Adobe Acrobat XI or DC

We normally recommend to use the setup.exe to install Acrobat as this installs Acrobat and any other applications in the package in one step.

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