Acrobat DC student access shows 7 days left of trial.

[Simonmp]

Hello Everyone,

I am a student currently working on prassignments from home due to lockdown.

We are required to work on PDF documents and I was sent the info on how to donwload Acrobat DC and get student access.

I downloaded the patch and I get the and I'm still getting the "7 days left of trial" prompt in DC.

Did the patch work, will I be unable to use DC after 7 days?

Stay Safe

Simon

[Bani Verma · Accepted solution]

Hi Simon, 

This is a known issue with Acrobat, please see the known issues section on the following help page to know how you can troubleshoot this: https://helpx.adobe.com/enterprise/kb/covid-19-edu-labs-faq.html#known-issues.

Hope this helps.