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Acrobat Reader Pro stuck on version 15.10.20056.xxxx

Community Beginner ,
Sep 04, 2018

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Hello,

all installations of Adobe Acrobat Reader DC are stuck on version 15.10.20056 on the workstations of our Creative Cloud team.

"Check for application updates" is saying the we are running latest version.

Please let me know, if I can provide any log files etc. to help solving the error.

Regards

Hi,

Are you using Acrobat Pro or Reader?

What happens when you go to Help>Check for Updates?

Update MSP files are also available for download.

Install Acrobat and Reader updates

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Acrobat Reader Pro stuck on version 15.10.20056.xxxx

Community Beginner ,
Sep 04, 2018

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Hello,

all installations of Adobe Acrobat Reader DC are stuck on version 15.10.20056 on the workstations of our Creative Cloud team.

"Check for application updates" is saying the we are running latest version.

Please let me know, if I can provide any log files etc. to help solving the error.

Regards

Hi,

Are you using Acrobat Pro or Reader?

What happens when you go to Help>Check for Updates?

Update MSP files are also available for download.

Install Acrobat and Reader updates

Views

141

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 04, 2018

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Hi,

Are you using Acrobat Pro or Reader?

What happens when you go to Help>Check for Updates?

Update MSP files are also available for download.

Install Acrobat and Reader updates

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
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Community Beginner ,
Sep 04, 2018

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Its Acrobat Pro and there is no "Check for Updates" in the help menu.

I'll try the msp files and give feedback after that.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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