Highlighted

Acrobat Standard DC and Reader DC with IE11

Community Beginner ,
Feb 20, 2017

Copy link to clipboard

Copied

Hello everyone,

We have a RDS 2012 R2 environment for our users and I have recently installed Acrobat Standard DC on to our host servers. These servers also have Reader DC installed on them.

We have restricted access to Acrobat to two users by editing permissions on the exe as they are the only ones that require access to the application.

Since the installation of Acrobat, any PDFs being opened from Internet Explorer 11 are opening up in Acrobat and telling users that they need to accept the user agreement before they can open their PDFs, which they cannot accept as they have been denied access to Acrobat. I have checked out the default application for individual users as well as myself and it is set to Reader but the PDFs still persist in opening in Acrobat. These PDFs are being accessed through our local intranet which is on SharePoint 2013.

So really my question is, is there a way to force PDFs to open in Reader rather than Acrobat other than through Default Programs? Any help would be greatly appreciated.

Thank you.

Topics

Acrobat

Views

194

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Acrobat Standard DC and Reader DC with IE11

Community Beginner ,
Feb 20, 2017

Copy link to clipboard

Copied

Hello everyone,

We have a RDS 2012 R2 environment for our users and I have recently installed Acrobat Standard DC on to our host servers. These servers also have Reader DC installed on them.

We have restricted access to Acrobat to two users by editing permissions on the exe as they are the only ones that require access to the application.

Since the installation of Acrobat, any PDFs being opened from Internet Explorer 11 are opening up in Acrobat and telling users that they need to accept the user agreement before they can open their PDFs, which they cannot accept as they have been denied access to Acrobat. I have checked out the default application for individual users as well as myself and it is set to Reader but the PDFs still persist in opening in Acrobat. These PDFs are being accessed through our local intranet which is on SharePoint 2013.

So really my question is, is there a way to force PDFs to open in Reader rather than Acrobat other than through Default Programs? Any help would be greatly appreciated.

Thank you.

Topics

Acrobat

Views

195

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Mar 30, 2017

Copy link to clipboard

Copied

Hi jamesc10100,

Sorry for the delay in response.It seems the issue is domain/environment specific. 

I would suggest you deploying Reader as a default pdf handler, during deployment time: Setting the Default PDF Viewer — Enterprise Administration Guide  

And accept EULA during deployment time:

setup.ini (use with .exe)https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/properties.html#setup-ini-use-with-exe

Adobe properties must follow /msi.

[Startup] CmdLine=/sAll /rs /re /sl "1036" /msi IGNOREVC10RT=YES EULA_ACCEPT=YES  [Product] PATCH="<Path to ZD/Q Patch" TRANSFORMS="Transforms.mst"

Or using customization wizard, you can accept EULA during pre-deployment time:

Personalization options — Acrobat Customization Wizard DC for Windows

Let us know if that helps.

-Tariq Dar.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...